HeyMariner

Legal

DMCA Policy

Last updated: June 2025

Copyright Protection

HeyMariner respects the intellectual property rights of others and expects its users to do the same. In accordance with the Digital Millennium Copyright Act of 1998 (DMCA), 17 U.S.C. § 512, HeyMariner will respond expeditiously to claims of copyright infringement that are reported to our designated DMCA agent.

The maritime industry relies on a rich body of published works — including navigational charts, port guides, technical manuals, regulatory documents, and professional photographs of vessels and facilities. We take the protection of these works seriously. If you believe that content appearing on HeyMariner infringes your copyright, you may submit a takedown notice using the procedure described below.

Please note that under Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability for damages, including costs and attorneys' fees incurred by the alleged infringer or by HeyMariner. Accordingly, we encourage you to consult with legal counsel before submitting a notice if you are uncertain whether the material at issue constitutes copyright infringement.

How to Submit a Takedown Request

To submit a DMCA takedown notice, you must provide our designated DMCA agent with a written communication — either by email or postal mail — that includes all of the required information listed in the section below. Incomplete notices may not be processed. Once we receive a complete and valid notice, we will act expeditiously to remove or disable access to the allegedly infringing material and will notify the user who posted the content.

We recommend submitting notices via email for fastest processing. Send your notice to dmca@heymariner.com with the subject line "DMCA Takedown Notice." We aim to acknowledge receipt within two (2) business days and to complete action on complete, valid notices within five (5) business days.

Required Information for Takedown Requests

Your DMCA takedown notice must include all of the following elements to be considered valid under 17 U.S.C. § 512(c)(3):

  • Description of the copyrighted work: A detailed description of the copyrighted work you claim has been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works. Include the title, author, year of creation, and any registration numbers if applicable.
  • Location of the infringing material (URL): The exact URL or URLs on the HeyMariner platform where the allegedly infringing material is located, sufficient to allow HeyMariner to identify and locate the material. General references to the website are not sufficient.
  • Your contact information: Your full legal name, mailing address, telephone number, and email address so that we can contact you about your notice.
  • Good faith statement: A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  • Accuracy statement: A statement that the information in your notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  • Signature: A physical or electronic signature of a person authorized to act on behalf of the owner of the exclusive right that is allegedly infringed. An electronic signature may consist of your typed full name at the bottom of the notice.

Counter-Notice Procedure

If you believe that material you posted was removed or disabled by mistake or misidentification, you may submit a counter-notice to our DMCA agent. Upon receipt of a valid counter-notice, HeyMariner will forward a copy to the original complainant. Unless the complainant notifies us that it has filed a court action seeking an injunction against you, we may restore the removed material no sooner than ten (10) and no later than fourteen (14) business days after receipt of the counter-notice.

A valid counter-notice must include: (1) your physical or electronic signature; (2) identification of the material that was removed and the location where it appeared before removal; (3) a statement under penalty of perjury that you have a good faith belief the material was removed by mistake or misidentification; and (4) your name, address, telephone number, and email address, and a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or the Northern District of California if your address is outside the United States).

Repeat Infringer Policy

In accordance with 17 U.S.C. § 512(i), HeyMariner maintains a policy of terminating, in appropriate circumstances, the accounts of users who are deemed to be repeat infringers. A user may be designated as a repeat infringer if HeyMariner receives multiple valid DMCA takedown notices identifying infringing material associated with that user's account, or if a user has otherwise demonstrated a pattern of infringing behavior on the platform.

We evaluate repeat infringer designations on a case-by-case basis, taking into account the totality of the circumstances, including the validity of the notices received, whether counter-notices were filed, and the outcome of any related legal proceedings. Users who believe their account was terminated in error may contact us at dmca@heymariner.com to appeal the decision.

DMCA Agent Contact

All DMCA notices and counter-notices should be directed to our designated DMCA agent:

HeyMariner DMCA Agent

Email: dmca@heymariner.com

Please include "DMCA Notice" or "DMCA Counter-Notice" in the subject line of your email.

For general copyright questions or licensing inquiries unrelated to a specific takedown, please contact us at legal@heymariner.com.